Mystery visits allow you to measure the compliance of your customer journey and optimize it by involving all actors in the relationship.
Qualimetrie supports real estate professionals in their efforts to improve the customer experience. Our solutions for measuring customer satisfaction, brand image, and service quality help optimize customer relationships and strengthen their loyalty. According to a study conducted in 2021, 71% of real estate customers are willing to recommend their real estate agent if their satisfaction is high. Moreover, 68% of customers believe that customer service quality is the most important criterion when choosing a real estate agent.
The world moves, consumers evolve, and trends change… and we move with them to always be ready to serve and help you!
Nos actus arrivent !
Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress
