Today, brands no longer always fully control their communication and the image they project: consumer opinions, the media, and the Internet are part of
Qualimetrie supports real estate professionals in their efforts to improve the customer experience. Our solutions for measuring customer satisfaction, brand image, and service quality help optimize customer relationships and strengthen their loyalty. According to a study conducted in 2021, 71% of real estate customers are willing to recommend their real estate agent if their satisfaction is high. Moreover, 68% of customers believe that customer service quality is the most important criterion when choosing a real estate agent.
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