We generally propose a two-phase approach: an exploratory qualitative phase and a quantitative phase.
Depending on the issue and budget, we base our study on your customer file or a representative national panel, with the possibility of identifying specific targets (based on socio-demographic, geographic criteria, etc.).
A cross-analysis of the two studies, with the aim of facilitating decision-making through an optimal understanding of key insights.
Explore the behaviors and attitudes of your target audience with our U&A studies to better understand their needs and expectations and make informed strategic decisions.
satisfied customers !
Our experience in conducting qualitative and quantitative studies.
Our integrated call study and our interviewers specialized in various survey techniques.
CX First is an open platform designed by our research experts and dedicated to:
Discover our know-how-related case studies!
Our use cases are comming ! 
For each problem, we identify the methodology best suited to your needs.
The world moves, consumers evolve and trends change… and we move with them so that we’re always ready to serve you!
Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress
