We work with you to identify and select the leaders and contenders in your market with whom you want to compare yourself or gather information about.
Depending on the issues you face and your sector of activity, the methodology we recommend may vary: mystery shopping, qualitative study, face-to-face surveys or panel surveys, or even a documentary study.
Based on your needs, data collection can be one-time or recurring.
We will provide you with a summary of your positioning relative to your competitors, as well as a detailed report of the observations collected.
Compare your performance with that of your competitors and find out how you can stand out from the crowd.
Our operational summaries, designed to help you understand the results and make the right decisions
Our ability to combine methodologies to meet your needs
Our teams committed to your success
Our ecosystem of partners
CX First is an open platform designed by our research experts and dedicated to:
Discover our know-how-related case studies!
Our use cases are comming !
For each problem, we identify the methodology best suited to your needs.
The world moves, consumers evolve and trends change… and we move with them so that we’re always ready to serve you!
Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress