Our expertise

Mystery visits allow you to measure the compliance of your customer journey and optimize it by involving all actors in the relationship.
In general, we propose a two-phase approach: an exploratory qualitative phase and a quantitative phase.
Qualitative studies allow us to deeply understand the behavior and expectations of customers, employees, and potential customers of a company.
Do you want to differentiate yourself from your competitors and offer a memorable experience to your customers? Discover how benchmarking can help you achieve
Qualimetrie offers you innovative solutions to centralize the monitoring and management of customer reviews through our CX First© solution.
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Our expertise