Mystery visits allow you to measure the compliance of your customer journey and optimize it by involving all actors in the relationship.
Qualimetrie supports companies in the construction, public works, industry, and energy sectors in managing customer satisfaction. We offer solutions to measure customer satisfaction, service quality, and brand image. According to a study conducted in 2020, 94% of customers consider service quality an important criterion when choosing a construction company. Additionally, 87% of customers state that customer satisfaction is important to them when selecting a construction company.
The world moves, consumers evolve, and trends change… and we move with them to always be ready to serve and help you!
Nos actus arrivent !
Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress
