Conducting periodic tracking of consumer perception of your brand compared to competitors is essential, given the numerous sources of information that can influence your brand image and awareness: institutional communication, consumer opinions, influencers, social media, etc.
We assist you in creating the questionnaire, aiming to measure the knowledge (spontaneous, aided) of your brand and track its perception (image, purchase intention, preference, etc.).
The data is usually obtained from an online consumer panel.
We put your results into perspective compared to the competition and identify global and targeted action levers.
Track and analyze the evolution of your brand’s awareness and image over time.
Personalized support
Flexibility / responsiveness that allows us to launch fields quickly
CX First is an open platform designed by our research experts and dedicated to:
Discover our know-how-related case studies!
Our use cases are comming !
For each problem, we identify the methodology best suited to your needs.
The world moves, consumers evolve and trends change… and we move with them so that we’re always ready to serve you!
Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress