Customer Experience Measurement

We build with you the design of a customer listening program that is as tailored as possible to your specific needs and challenges.

Round Table / Focus Group

We guide you through the methodological options that best serve the objectives you have set for the focus group.

U&A Studies

In general, we propose a two-phase approach: an exploratory qualitative phase and a quantitative phase.

Customer Attrition Studies

Interviewing customers who leave your company will help you understand what hinders them, what retains them, and how to take corrective action.

E-réputation

Qualimetrie offers you innovative solutions to centralize the monitoring and management of customer reviews through our CX First© solution.

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