Mystery visits allow you to measure the compliance of your customer journey and optimize it by involving all actors in the relationship.
Qualimetrie supports the restaurant sector in its quest for excellence. We offer solutions to measure customer satisfaction, brand image, and service quality. According to a study conducted in 2021, 87% of customers consider customer service quality an important criterion when choosing a restaurant. Additionally, 74% of customers believe that service quality influences their decision to return to a restaurant.
The world moves, consumers evolve, and trends change… and we move with them to always be ready to serve and help you!
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Our role by your side is not just to conduct good studies. For us, it is a duty, it is fundamental.
Our mission, making you progress
